ThinLaunch Products have been designed and architected with two key things in mind – simplicity and ease of use.
We hope you find our products intuitive, straight forward and easy to understand and use.
We encourage you to use our on line resources – our video demos, our documentation and our knowledge base when questions arise. These resources will be continually updated – based on feedback and common questions from customers and prospects. If you have a recommendation – please let us know!
When you do have a question or issue that requires our attention, please begin by emailing us at firstname.lastname@example.org The more information you can provide, the better prepared we will be to respond with support for your project. (Send us Screen shots, operating system details, logs, etc.)
Our general phone number is 612.216.5469 If you think your issue may be a quick question or “how to”, give us a call. When someone is available during our regular business hour (8 AM – 5PM Central US Time zone) we will pick up the phone and help, if no one is available, leave us a message or send us an email – it’s that simple!